Sale of electricity and gas

About 6.5 TWh of electricity sold makes us one of the main operators on the Italian electricity market for the segment of small and medium enterprises and families. Our ambition is to consolidate the Group's position, especially in view of the complete liberalisation of the market. In order to pursue this objective, we aim to enhance the quality of services offered and customer experience at all client contact points.

1.2
mln
electricity customers
0.2
mln
gas customers
6.5
TWh
of electricity sold

Data as at 31 December 2019

Our objectives for development

  • Greater commercial focus on digital channels and cross-selling in view of the liberalisation of the electricity market, scheduled to take place in 2020, which will be an opportunity to consolidate our position in the sector
  • Optimisation of our operational processes
  • Development of smart services to strengthen its relationship with customers through the provision of value added services, such as those associated with energy efficiency, and the installation of residential photovoltaic facilities
  • A boost will come from the e-mobility segment that will see over 2,200 charging stations installed by 2024, including more than 2,000 in Rome, with a total investment of 29 million Euro. The Conference on Services of Roma Capitale of Roma Capitale’s Electric Mobility Plan has approved Acea’s project launching the installation, during this initial phase, of more than 100 electric vehicle charging points throughout the city. Implementation of the charging stations will be carried out by Acea Innovation, the Group company that handles the operation of charging infrastructures (Charge Point Operator).

Our main businesses

  • Acea Energia manages the sale of electricity and gas on the free market and on the Protected service
  • Acea8cento manages customer care, and more specifically, the remote contact channels for Acea Group operating companies

 Take a look at our entire organisation