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Your contract

To manage requests relating to your water supply contract in the best possible way, it is important that your data is always up-to-date. Here, you can find useful information about how to manage your contract.

Change to personal data

 
Find out how to do

Change to commitment

 

Find out how to do

Change to use

 

Find out how to do

Cancellation

 

Find out how to do

Your bill

From the web bill to the method of payment and self-reading of your water consumption: here is everything you need to know to manage your bill.

Web bill

 
Find out how to do

Pay the bill

 

Find out how to do

Read the bill

 

Find out how to do

Self-reading

 

Find out how to do

Your meter

Easily manage all requests relating to your meter. Choose what you need and find out how to make contact with our services.

Moving a meter

 
Find out how to do

Meter check

 
Find out how to do

Meter maintenance

 

Find out how to do

Door request

 

Find out how to do

Concealed losses

 
Find out how to do

Become a customer

Need to change the name on a supply contract or ask for an independent meter? Or do you need a new water or drains connection? Find out how to activate your water supply with the service that best suits your needs.

Name change

 
Find out how to do

Takeover

 

Find out how to do

Spin-off

 

Find out how to do

New connection

 

Find out how to do

New activation

 
 
Find out how to do

Payment assistance

Have you paid your water bill late? This is what you need to do for assistance with payments.

Late payment

 
Find out how to do

Request a refund

 

Find out how to do

Ask to pay by instalments

 

Find out how to do

Reporting a fault

Find out how to report a fault or how to get in touch with your water company to send your requests.

Reporting a fault

 
Find out how to do

Information and requests

 
Find out how to do