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What you need

 
  • A document showing your identity and tax code.
  • Property deed of ownership and land registry data.
  • Town planning compliance data.
  • The number of the estimate issued when requesting the new connection.

How to send the request

Choose your water company and request mode.

Acea Ato 2 (Rome and province)
Acea Ato 5 (Frosinone and province)
Gesesa (Benevento and province)

You can send your request by choosing one of the following methods.

  • Access MyAcea and go to the Contracts section - Click on New Contract and fill in the New Activation page - Choose a meeting date with our technician from the calendar, for the meter installation.
  • Contact us on commercial freephone number.
  • Make the request directly at a commercial branch.

Send your request in one of the following ways.

  • Access your reserved MyAcea area, fill in and send the form.
  • Download the form (only italian version), fill it in and send it as instructed on the form.
  • Go to your nearest branch or contact point, taking all the documentation you need with you.
  • Contact the commercial service freephone number 800 639 251.

Send your request in any of the following ways.

  • Access your reserved MyGesesa area, fill in and send the form.
  • Download the form (only italian version), fill it in and send it as instructed on the form.
  • Send an email to commerciale@gesesa.it or commerciale@gesesa.postecert.it (form completed and signed and all required documents as per list described above)Go to your nearest branch or contact point, taking all the documentation you need with you.

Together with your request, you will need to download, fill in and submit the form (only italian version) showing owner approval.