Acea Ato 5 Contacts

Telephone Numbers

To report a fault:

800191332

Toll-free number available 24/7 - Free from your landline and mobile phone.

For commercial services: Frosinone telephone area:

800639251

Toll-free number available from Monday to Friday from 8:00 a.m. to 7:00 p.m., Saturday from 8:00 a.m. to 1:00 p.m.
(except bank holidays)
Free from your landline. 

For commercial services: telephone area other than Frosinone:

0645698202

Toll-free number available from Monday to Friday from 8:00 a.m. to 7:00 p.m., Saturday from 8:00 a.m. to 1:00 p.m.
(except bank holidays)
Call cost depends on your operator's tariff.

Branches

Cassino

Via Giacomo Leopardi, 32

Morning: from Monday to Friday from 8:30 to 13:00 a.m.
Afternoon: Tuesday and Thursday from 2:15 to 3:45 p.m.

Customers without a valid booking ticket will not be served after 1:00 p.m. (morning hours) and after 3:45 p.m. (afternoon hours) at the Cassino branch.

Frosinone

Via Aldo Moro, 415  

From Monday to Friday from 8:30 a.m. to 4:30 p.m.
Saturday from 9:00 a.m. to 1:00 p.m.

To ensure the Frosinone commercial branch closes on time, customers without a valid booking ticket will not be served after 4:30 p.m.

Certified e-mail

For customers, authorities and suppliers to send documents and complaints.
commerciale@aceaato5.it
commerciale.ato5@pec.aceaspa.it

Are you a customer of one of the other water companies in our Group?

You can find the contact details in the dedicated sections on their respective websites.

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