From 2018, all customers suffering financial hardship can apply for the following two types of Water Bonus discount.
This bonus is established and regulated by ARERA (Regulatory Authority for Energy, Networks and the Environment) by Decision 227/2018/R/idr.
Direct or indirect users of the aqueduct service suffering from financial hardship have the right to this bonus, i.e. who are members of the family nucleus:
- with ISEE (equivalent financial situation index) which does not exceed EUR 8,107.5;
- with ISEE (equivalent financial situation index) which does not exceed EUR 20.000 with at least 4 dependent children.
To read the terms and conditions of eligibility for the bonus, the application procedures, the documentation to send and for all other details, go to the Authority’s website on the page water bonus.