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Takeover

What you need

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Condominium

A document showing the identity and tax code of the new holder

The supply number or the name of the previous account holder

Property deed of ownership

Land registry data of the property
Active email address and telephone contact

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

A document showing the identity and tax code of the legal representative (or person authorised to make the request)

Business tax data

The supply number or the name of the previous account holder

Land registry data of the property
Active certified email address and telephone contact

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

A document showing the identity and tax code of the condominium administrator or person authorised to make the request
The minutes showing appointment to the position of administrator
Condominium tax data
The supply number or the name of the previous account holder
Land registry data of the property
Active email address and telephone contact

In the case of the presence of past debts on the supply on the supply will be ascertained the non-existence of the debt through the examination of the title.

How to send the request

Choose the request mode you prefer according to your water company.

Acea Ato 2 (Rome and province)

Acea Ato 5 (Frosinone and province)

Gesesa (Benevento and province)

Send your request in any of the following ways.

If you are a customer of Acea, access the reserved area of MyAcea Acqua, click on Takeover and send your request.
If you are not a customer of Acea, register with MyAcea Acqua and go to the Takeover section.
Contact us on commercial freephone number.
Make the request directly at a commercial branch.

If you are an Acea customer, log into MyAcea Acqua, click on Takeover and send your request

If you are not an Acea customer, register on MyAcea Acqua and go to the Takeover section

Book here a video call with an operator through our digital help desk;

Download the form, fill it in and send it:

via email at the following address: commerciale@aceaato5.it

via certified email (PEC) at the following address: commerciale.ato5@pec.aceaspa.it

Call our commercial service freephone number at 800 639 251

Go to your nearest help desk or contact point, bringing all the required documentation with you. Book an appointment here.

You can send your request in any of the following ways.

Access your reserved MyGesesa area, fill in and send the form.
Download the form (only italian version), fill it in and send it as instructed on the form.
Send an email to commerciale@gesesa.it or commerciale@cert.gesesa.it (form completed and signed and all required documents as per list described above).
Go to your nearest branch or contact point, taking all the documentation you need with you.

Together with your request, you will need to download, fill in and submit the form (only italian version) showing owner approval. You will also need your registration with TARI.