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What you need

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  • A document showing the identity and tax code of the new holder.

  • The utility number or serial number of the meter.

  • Property deed of ownership.

  • Land registry data of the property.

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

  • A document showing the identity and tax code of the legal representative (or person authorised to make the request).
  • Business tax data.
  • The utility number or serial number of the meter.
  • Land registry data of the property.

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

 

 

  • A document showing the identity and tax code of the condominium administrator or person authorised to make the request.
  • The minutes showing appointment to the position of administrator.
  • Condominium tax data.
  • The utility number or serial number of the meter.
  • Land registry data of the property.

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

 

How to send the request

  • If you are a customer of Acea, access the reserved area of MyAcea, click on Takeover and send your request.
  • If you are not a customer of Acea, register with MyAcea and go to the Takeover section.
  • Contact us on your company’s commercial freephone number.
  • Make the request directly at a commercial branch.

For customers of Gesesa

You can send your request in any of the following ways.

  • Access your reserved MyGesesa area, fill in and send the form.
  • Download the form, fill it in and send it as instructed on the form.
  • Go to your nearest branch or contact point, taking all the documentation you need with you.

Together with your request, you will need to download, fill in and submit the form showing owner approval. You will also need your registration with TARI.