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What you need

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  • A document showing the identity and tax code of the new holder
  • The supply number or the name of the previous account holder
  • Property deed of ownership

  • Land registry data of the property

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

  • A document showing the identity and tax code of the legal representative (or person authorised to make the request)
  • Business tax data
  • The supply number or the name of the previous account holder
  • Land registry data of the property

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

 

 

  • A document showing the identity and tax code of the condominium administrator or person authorised to make the request
  • The minutes showing appointment to the position of administrator
  • Condominium tax data
  • The supply number or the name of the previous account holder
  • Land registry data of the property

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

 

How to send the request

Choose the request mode you prefer according to your water company.

Acea Ato 2 (Rome and province)
Acea Ato 5 (Frosinone and province)
Gesesa (Benevento and province)

Send your request in any of the following ways.

  • If you are a customer of Acea, access the reserved area of MyAcea, click on Takeover and send your request.
  • If you are not a customer of Acea, register with MyAcea and go to the Takeover section.
  • Contact us on commercial freephone number.
  • Make the request directly at a commercial branch.

You can send your request choosing one of the following methods:

  • If you are an Acea customer, log into MyAcea, click on Takeover and send the ypur request
  • If you are not an Acea customer, register on MyAcea and go to the Takeover section
  • Call us toll-free on our commercial number 800 639 251
  • Submit your request at one of the physical help desks

You can send your request in any of the following ways.

  • Access your reserved MyGesesa area, fill in and send the form.
  • Download the form (only italian version), fill it in and send it as instructed on the form.
  • Send an email to commerciale@gesesa.it or commerciale@cert.gesesa.it (form completed and signed and all required documents as per list described above).
  • Go to your nearest branch or contact point, taking all the documentation you need with you.

Together with your request, you will need to download, fill in and submit the form (only italian version) showing owner approval. You will also need your registration with TARI.