Gesesa Contacts

Telephone Numbers

To report faults and emergencies:

800 511 717

Toll-free number available 24/7

Free from your landline and mobile phone.

For commercial services: 

800 250 981

From Monday to Friday from 09:00 a.m. to 5:00 p.m.
Saturday from 9:00 a.m. to 12:00 p.m.

Free from your landline and mobile phone.


Book Me”, the new free online service that allows you to book an appointment at a help desk in Benevento and choose a day and time that suit you, is now open.

To book an appointment, simply click on this link. Select a day and time among those available in the form; you can also provide a short description of your request. Once your booking is complete, you will receive a confirmation email at the address you provided in the form.
You can access the service also via the MyGesesa app by selecting “book appointment” on the main screen.


Customer reception area in Zona Industriale Pezzapiana - Benevento
Monday - Friday from 8:30 a.m. to 16:30 p.m. - Saturday from 8:30 a.m. to 12:30 p.m.

Certified e-mail

For customers, authorities and suppliers to report, send documents and complaints.

Further information and sales:
Further information and credit services (payments and arrears):
Technical support and customer service:


In accordance with the provisions of Legislative Decree 24/202, the company has adopted a system for receiving and handling reports regarding violations of its Code of Ethics and internal and external regulations. For further information regarding the scope of the application, reporting requirements, transmission channels and methods, personal data processing methods and measures to safeguard the reporter, it is recommended to consult the designated page.

Are you a customer of one of the other water companies in our Group?

You can find the contact details in the dedicated sections on their respective websites.

Acque     Acquedotto del Flora    Geal    Gori    Publiacqua    Servizio Idrico Integrato    Umbra Acque


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