IT EN

What you need

Home
Business
Condominium
  • A document showing the identity and tax code of the new holder

  • The utility number

  • Property deed of ownership

  • Land registry data of the property

  • An up-to-date self-reading of the meter (no need if the utility is calibrated mouth)

 

In the case of outstanding bills, responsibility for the debt will be ascertained based on ownership.

 
  • A document showing the identity of the legal representative (or person authorised to make the request)

  • Tax code of the legal representative or person authorised to make the request

  • The utility number

  • Updated self-reading

  • Business tax data

     

We would remind you that in the event of a merger or incorporation, a name change is required to change the contract details.

If you own a zootechnical business, you can only change the name registered with your utility at the branch nearest to your municipality.

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

  • A document showing the identity and tax code of the condominium administrator or person authorised to make the request

  • The minutes showing appointment to the position of administrator

  • The utility number

  • An up-to-date self-reading of the meter (no need if the utility is calibrated mouth)

  • Condominium tax data

 

If there is previous debt on the supply for which the new customer is not responsible, a declaration can be made of being extraneous to the debt, as instructed by our branch operators or call centre.

 

How to send the request

Find your reference water company, choose the sending method you prefer and follow the directions.

Acea Ato 2 (Rome and province)
Acea Ato 5 (Frosinone and province)
Gesesa (Benevento and province)

Choose from the following sending modes the one that is most convenient for you.

  • If you are a customer of Acea, access the reserved area of MyAcea, click on Name change and send your request.
  • If you are not a customer of Acea, register with MyAcea and go to the Name change section.
  • Contact us on the commercial freephone number.
  • Make the request directly at a commercial branch.

Send your request in one of the following ways.

  • Access your reserved MyAcea area, fill in and send the form.
  • Download the form (only italian version), fill it in and send it as instructed on the form.
  • Go to your nearest branch or contact point, taking all the documentation you need with you.
  • Contact the commercial service freephone number 800 639 251

You can send your request by choosing one of the following methods

  • Access your reserved MyGesesa area, fill in and send the form.
  • Download the form (only italian version), fill it in and send it as instructed on the form.
  • Send an email to commerciale@gesesa.it or commerciale@gesesa.postecert.it (form completed and signed and all required documents as per list described above)Go to your nearest branch or contact point, taking all the documentation you need with you.

Together with your request, you will need to download, fill in and submit the form (only italian version) showing owner approval.