Request a refund

What is the request procedure?

Choose your Acea Group water company, download the dedicated form, fill it in and send it as indicated.

Acea Ato 2
Acea Ato 5

If you are a customer of Acea Ato 2 (Rome and Province) you can download the form here (only italian version) or in the Form section.

If you are a customer of Acea Ato 5 (Frosinone and province), you can submit your request for reimbursement by downloading the form. Fill it in and send it:

If you are a customer of Gesesa (Benevento and Province) download the form here (only italian version) or in the Form section.

Send an email to (form completed andsigned and all required documents as per list described above).


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