For the new connection of a water supply, you will need to ask for an estimate to be opened. The procedure involves a technical site inspection, potential preparatory works and the connection to the water network. Depending on what you need, you can request:
a new connection with activation of supply;
a new connection without activation.
To connect a building to the public sewer system, applicants must request a quote.
For Acea Ato 2 customers:
from 1 January 2020 sewer connection works may be carried out by Acea Ato 2. The cost of the connection work must be met by the applicant following the procedures set by the Supply Agreement.
Before submitting the request, applicant must view the new applicable procedures and the Technical Regulations:
• Sewer connection request procedure for domestic sewers and industrial sewers classifiable as domestic (Only Italian version)
• Sewer connection request procedure for industrial sewers not classifiable as domestic (Only Italian version)
• Technical Regulations (Only Italian version)
A document showing your identity and tax code
Property deed of ownership
Land registry data
Town planning compliance data
Certificate of connection to the drains (or equivalent document)
For Acea Ato 2 customers
To request a new sewer connection, attach the following documents to the application:
For Acea Ato 5 customers
To request a new sewer connection, attach the plans digitally signed by an authorized technician to the application.
To submit your request for a water quote
Choose one of the following methods:
To submit your request for a sewer connection quote
Download the form (only italian version) and send it together with all the documentation choosing one of the following methods:
Access your reserved MyAcea area (domestic users only)
Call the freephone number 800 639 251
Go to your nearest branch or contact point, taking all the documentation you need with you
Send a letter to Acea ATO 5 Spa, viale Roma snc 03100 Frosinone
You can send your request in any of the following ways.