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What you need

To send the request, you must be the holder of the supply contract. If not, first change the name.
Together with the request, please specify:

  • the utility code;
  • the meter serial number.

If the holder of the utility is not the owner of the property, the owner’s approval must be given, with an attached copy of a form of ID.

Once the request has been made, you will be contacted to organise a site inspection with an Acea technician and receive the estimate with all information on the work to be carried out, details of costs and execution time.

How to send the request

Acea Ato 2 (Rome and province)
Acea Ato 5 (Frosinone and province)
Other Group businesses

To send the request, call the freephone number 800130331.

Make the request directly at the commercial branch.

  • Contact the commercial freephone number 800639251 from a fixed network and mobile.

  • E-mail commerciale@aceaato5.it, attaching a form of ID.

  • Write to Acea Ato 5, Viale Roma SNC 03100 – Frosinone, attaching a copy of a form of ID.

 

If a request is made by a representative, attach the power of attorney and valid form of ID of the representative.

You can contact our commercial services listed here.