All Acea Ato 2 customers suffering financial hardship can apply for the following two types of water bonus discount. The bonuses are cumulative if you meet the requirements for eligibility.
This bonus is established and regulated by ARERA (Regulatory Authority for Energy, Networks and the Environment) by Decision 227/2018/R/idr.
Who is entitled?
Direct or indirect users of the aqueduct service suffering from financial hardship have the right to this bonus, i.e. who are members of the family nucleus:
Where do I send my application?
Send your application for the water bonus with self-certification to your home Municipality or to another body appointed by the Municipality (CAF).
What documents do I need to apply?
To apply, send the following documents with your completed application form together with your personal data and water supply identification numbers:
To download the documentation you need to apply and for any further information, go to
the water bonus discount page on Authority's website.
This is the water supply bonus discount for ATO2 Central Lazio Rome customers in conditions of social and financial hardship according to Article 8, AEEGSI Decision 897/2017/R/IDR.
The bonus is regulated by the Government Body belonging to the Operational and Technical Secretariat for Central Lazio Rome, which establishes the rules for eligibility.
The regulations and the form to apply for the 2020 supplementary water bonus will be available soon.