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Pay the bill

During this health emergency, we would like to remind our customers that practical and secure digital payment methods can be accessed via PC, smartphone and tablet, 24/7.

How to pay the water bill

Credit card
Direct debit
Postepay
MyBank

Access MyAcea Acqua to pay your bill on-line with Visa and MasterCard credit cards, with no fee applied.


You can pay your bill, automatically debiting the amount from your current account, at no additional cost.

To activate the service, all you need is your tax code and IBAN and to follow this procedure:

 

  • Access MyAcea Acqua, go to the Bills and payments/Direct debit section and click on Activate now.

If you are a Gesesa customer and wish to pay via direct debit, please fill in the following application
form and send it via email to commerciale@gesesa.it.

 

 

Access MyAcea Acqua go to the Invoices and Payments section and select the bill you wish to pay with your
Postepay card – no commission applies.

If you are a customer of Acea Ato 2 (Rome and province), Acea Ato 5 (Frosinone and province) and Gesesa (Benevento and province), you can pay the bill on-line with a MyBank transfer.

To use the service:

  • access the MyAcea Acqua Customer Area and choose the bill to be paid in MyBank mode;

  • choose your bank from the list: you will access your on-line banking with your usual credentials, without your sensitive data being shared or recorded;

  • make payment: all the information on the bill will be automatically loaded and you can confirm the transfer and complete the transaction.

Other methods of payment

Acea Ato 2
Acea Ato 5
Gesesa
Other Group companies
  • With the CBILL service accessing your internet banking or using the other channels made available by the banks adhering to the service (ATM, physical branch, etc.). Simple select the company Acea Ato 2 S.p.A., enter the 18-figure CBILL ID code given on the bill and the amount to Pay.
  • By bank transfer made out to ACEA ATO 2 specifying the utility number to which the payment refers in the cause line.
    IBAN: IT57A0200805351000104166257
    BIC/SWIFT: UNCRITMMMCS*If you have received a reminder and selected bank transfer as your method of payment, you will need to show proof of payment in the MyAcea Acqua Customer Area
  • Via bank transfer addressed to Acea Ato 2 S.p.A.*, quoting your Customer No. and the number of the bill(s) you wish to pay in the “reason for payment” field.
    *If you have received a reminder and selected bank transfer as your method of payment, you will need to show proof of payment in the MyAcea Acqua Customer Area
  • On the websites of the main payment service providers you can pay your bills following the guided procedure and entering the data you find on the paying-in slip: www.poste.it, www.mooney.it and www.lispay.it
  • At PUNTOLIS tobacconists, newsagents and bars authorized by LIS Pay S.p.A., showing the payment slip with the barcode that you find attached to your bill. Click here to find your nearest PUNTOLIS. Payments can be made using VISA, Mastercard and LIS CARD pre-paid, credit or debit cards, PagoBancomat cards, or in cash. The service is available for payments up to €999.99 (including commission) and for transactions with payment cards up to €4,999.99 (including commission). The commission for cash payments is €2.50. The service is offered by LIS Pay S.p.A., information, privacy and transparency on www.lispay.it.
  • "Third Parties Authorized by Poste Italiane: subjects authorized by Poste Italiane, such as tobacconists connected to Banca ITB and banks offering the service. For a complete list of third parties authorizedby Poste Italiane, please visit www.poste.it
  • At post offices payment is only possible by means of the pre-marked slip attached to the bill. 
  • At the commercial branche of Rome, piazzale Ostiense n. 2 (Piramide). Payment can be made by debit card and credit card (not Postamat), with no commission charges.
    For information about help desks, please refer to the Contacts page.

 

  • With the CBILL service accessing your internet banking or using the other channels made available by the banks adhering to the service (ATM, physical branch, etc.). Simple select the company Acea Ato 5 S.p.A., enter the 18-figure CBILL ID code given on the bill and the amount to Pay.
  • By bank transfer
    To: ACEA ATO 5
    IBAN IT 34 I 0200805351000021017877
    BIC/SWIFT: UNCRITMMMCS
    It is important to specify the service code given on the bill in the cause line, so as to ensure the correct allocation of the payment.
  • By postal money transfer
    made out to Acea ATO5 UTENZE
    IBAN: IT76A0760114800000048783989
    BIC/SWIFT: BPPIITRRXXX
    It is important to specify the service code given on the bill in the cause line, so as to ensure the correct allocation of the payment.
  • On the websites of the main payment service providers you can pay your bills following the guided procedure and entering the data you find on the pay-in slip:www.poste.it , www.lispay.it,  www.mooney.it
  • At PUNTOLIS tobacconists, newsagents and bars authorized by LIS S.p.A., and MOONEY sales points, showing the pay-in slip with the barcode that you find enclosed in your bill. For further information and to find the payment point closest to you, o to:
    www.lispay.it
    www.mooney.it
  • At post offices payment is only possible by means of the pre-marked slip attached to the bill.
  • Using the pay-in slip you find enclosed in your bill. For payments in cash or using MasterCard and/or VISA debit and credit cards, the service charge is €2 per pay-in slip; for payments made using pre-paid LIS CARDS issued by LIS Pay S.p.A., the service charge is €1.30.
  • On the website of Poste Italiane www.poste.it
    The service is available at a price and can be used by all holders of Mastercard or Visa credit cards or by holders of Banco Posta current accounts (not Postamat);
  • At the commercial branches of Frosinone, in viale Roma, snc, and Cassino, in Via Giacomo Leopardi, 32. Payment can be made by debit card and Visa and Mastercard credit cards, with no commission charges. 
    For information about help desks, please refer to the Contacts page.

    •  

At post offices

payment can be made by means of the pre-marked slip attached to the bill.