IT EN

Self-reading

How to read a water clock meter

Clock meter: for correct reading, only read the black hands. Alongside each indicator is the value by which to multiply the figure in the box: x1 indicates the units; x10 the tends; x100 the hundreds; and x1000 the thousands (all expressed in cubic metres).

When the hand indicates a place between two figures, always consider the lower.

How to send a self-reading

MyAcea

Sms

Freephone number

Email

Enter the customer area MyAcea Acqua, go to the Readings and consumptions section and send the self-read.

Send an SMS indicating the utility code, the customer code and the numbers read on the meter followed by #. These are the telephone numbers for sending a self-reading by SMS for each water company:

Acea ATO 2, 3399941808
Acea ATO 5, 3399942943
Gesesa, 3399941014
Acea Molise, 3399942945

Call the commercial freephone number of your water company. The Acea Water contact details are here.

Customers of Acea Ato5 (Frosinone and province) may send their reading via email at: ato5_letture@aceaspa.it

Only for the customers of Gesesa (Benevento and province): you can send the reading to the email commerciale@gesesa.it.

Only for the customers of Gesesa (Benevento and province): you can send the reading to the email termoliservizioidrico@aceaspa.it

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