How to send a self-reading

Freephone number


  • MyAcea: enter the customer area, go to the Readings and consumptions section and send the self-read.

  • Send the self-reading by means of the MyAcea .

  • Send an SMS indicating the utility code, the customer code and the numbers read on the meter followed by #. These are the telephone numbers for sending a self-reading by SMS for each water company:

  • Acea ATO 2, 3399941808

  • Acea ATO 5, 3399942943

  • Gesesa, 3394941014

  • Crea Gestioni, 3399942945


  • Call the commercial freephone number of your water company. The Acea Water contact details are here.