Accessibility Statement

Acea SpA is committed to making its website accessible, in accordance with Law No. 4 of 9 January 2004.
This accessibility statement applies to the website “ACEA GROUP”

State of compliance

This website does not comply with the requirements to be found in Appendix A of UNI CEI EN 301549 standard. Cases of non-compliance are listed below.

Non-accessible content

The content listed below is not accessible for the following reason:

Failure to comply with Law No. 4 of 9 January 2004.

  • Parsing analysis failed.
  • Non-semantic component structure (Menu, Popups, Modals, Tab, Accordion, Slider, Carousel, Tooltip), resulting in problems in keyboard navigation and for maintaining focus order.
  • Non-compliant name, role, value (see issue related to semantic component structure).
  • Visibility of focus unavailable.
  • Non-complaint colour contrasts (text and non-text content).
  • Recalculation of non-compliant flow (in Menu Header and Cookies).
  • Non-compliant text resizing for Menu, Footer and Components (especially in Mobile).
  • Inconsistent navigation regarding Menus in Desktop/Mobile versions and regarding Side menu in internal pages.
  • Presence of components or textual content with inadequately linked labels or poorly descriptive names.
  • Hierarchically incorrect titles in some cases.
  • Poor text readability by operating only from keyboard (in Cookies component).
  • Presence of incorrect type components (in Cookies component).
  • Non-automatic reading from Screen Reader for error messages (in Cookies component and in Form).
  • Lack of subtitles for video content.
  • Lack of alternative content for Chart and external components Map.

No accessible alternatives are currently in place as there is a commitment to implement specific actions to solve the problems encountered.

Editing the accessibility statement

This statement was drawn up on 10th August 2023.
The information in the statement was based on an assessment carried out by third-party.

How to send reports and contact details of the provider

Acea SpA provides the feedback mechanism to be used to notify non-compliance cases and to request information and content that is excluded from the scope of the directive.
Feedback mechanism: please send an email to

How to send reports to AGID

In the event of an unsatisfactory response or no response, within thirty days of the notification or request, the interested party may file a report using the method indicated on the institutional website of AGID.  

Website information

Date of publication of the website: 5th June 2019
Have usability tests been carried out? Yes
Content Management System (CMS) used: AEM.


Discover the latest news and initiatives of the Acea Group