By 31 December 2023, thanks to the “bolletta web” option, more than 687 [FF1] thousand electricity and gas sales service customers and over 864 water service customers (for the companies Acea Ato 2, Acea Ato 5, Gesesa, Gori and AdF), were receiving their bill in digital format, thus generating a saving of 258.6 tons of paper, with an increase of 24% over the figure for 2022.