Consumer Protection

Read about the procedures and initiatives available for customers of the companies
in our Group to resolve any disputes.

Customer focus

We believe that by listening, paying close attention to and dialoguing with our customers enables us to increasingly improve the services we can offer the community. Acea is, therefore, strongly committed to collaborate and build a transparent relationship with the consumer associations in the areas in which it operates. Thus, Acea provides its customers with procedures to rapidly resolve any disputes which may arise with companies in the Group free of charge.

Contacts Consumer Protection


Discover the latest news and initiatives of the Acea Group