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Our business is closely involved in people lives.

We ensure residents receive essential services for their daily life.

At your side in your community

Managing your water services. Distributing energy. Selling electricity and gas. Recycling waste. Our one objective: to create value for the people and the community in which we operate.

Nowadays, innovation is at everyone's fingertips.

Acea sees innovation as the driving force to become more efficient, to raise the quality of life for our customers, to improve services for the residents and the community. Acea has used all this to create a new culture of innovation: an open culture, which everyone can share and take part in.

Our Group serves local communities and their citizens.

We are fully aware of our role of responsibility towards our stakeholders for our major economic, social and environmental impact. This is why our Sustainability Plan is part and parcel of our Business Plan.

The latest news from the Acea world

Stay up to date with the latest news, read the press releases, discover the events and follow us on our social network pages.

Our stories

Technology, sustainability, and talent development: we tell the story of Acea through our people, projects, and initiatives for the local communities.

Consumer Protection

Read about the procedures and initiatives available for customers of the companies
in our Group to resolve any disputes.

Customer focus

We believe that by listening, paying close attention to and dialoguing with our customers enables us to increasingly improve the services we can offer the community. Acea is, therefore, strongly committed to collaborate and build a transparent relationship with the consumer associations in the areas in which it operates. Thus, Acea provides its customers with procedures to rapidly resolve any disputes which may arise with companies in the Group free of charge.

Mediation at Acea

Conciliation in the protection of the consumers of the Acea Group

Mediation is a free, simple, rapid tool we provide our customers to resolve any problems regarding their electricity, gas and water supply and distribution.