Acea Ato 5 for the community

Acea Ato 5 manages the entire integrated water service in 86 Municipalities in the Province of Frosinone.

Community projects

e have implemented various actions to offer increasingly efficient services, promoted activities with positive effects on the community and launched initiatives to protect the territory with a view to limiting the impact on the natural environment.

Purification

Acea Ato 5 works tirelessly to improve the technical quality of its services, including by increasing its purification capacity. 2022 saw the completion of the adaptation and expansion works of 2 purification plants (Serrone – La Mola and Monte San Giovanni Campano – Colli). However, work on the Anagni – Ponte Piano plant is still in progress. Furthermore, the purification plants which underwent improvement works in the previous year (Roccasecca – Scalo, Ceccano – Via Gaeta and Anagni San Bartolomeo) have now resumed operation. In 2022, the company also disposed of two imhoff tanks in Fontechiari, conveying the related wastewater to the “Santa Maria” plant in the same municipality.

We are carrying out the progressive sectorisation of all the water networks under our management. The activity involves the subdivision of the water network into homogeneous distribution districts where the volumes introduced and supplied are measured and the operating pressures kept under control. This approach makes it possible to increase the operational efficiency of the water network through the continuous monitoring of the main quantities that characterise management, as well as through the ability to intervene more rapidly in the event of anomalies. In 2022, Acea Ato 5 sectorised the networks to serve 9 new municipalities and streamlined previously created sectors to better balance network operation and optimise the distribution service. The company created 100 new sectors, resulting in a network expansion of 856 km. Furthermore, the active control of pressures continued, through the installation of gauges, reducers and regulating valves in strategic points. Thanks to these interventions, losses in 2022 decreased by approximately 64.4% (down from 66.5% in 2021) and lost volumes decreased by 24% compared to 2019.

Information campaigns

Acea Ato 5 continues to promote new technologies and to innovate in terms of its relationship with its users, encouraging the adoption of increasingly effective systems and solutions to improve the communication capacity and management of customers through digital channels, as well as increasing the offer of new digital services (digital transfer, digital succession). To this end, in 2022 the company launched information campaigns, through press, email and text messages, to promote the use of remote contact channels (freephone numbers, dedicated numbers, MyAcea Acqua platform and app, website and email) and a new interactive bill. Registrations in the relevant MyAcea area increased by 9% compared to 2021, reaching around 30% of total active accounts throughout the year.

Educational projects

The Acea model envisages educational projects with awareness-raising days dedicated to teachers and pupils on issues of environmental sustainability and water saving. With this in mind, in 2022 the “World Water Day” was organised with the Amedeo Maiuri elementary school in Frosinone. During the event, the water cycle was illustrated to the pupils and gadgets were distributed among the participants.