This result has certainly contributed to improving the customers' opinion on Acea water service. The customers interviewed in the latest surveys in 2018 expressed overall satisfaction with the Acea service exceeding 80%.
The first areas covered by the new system are Sora and Frosinone, the Supino aqueduct network and the areas from Capodacqua di Castrocielo to Arce. These excellent results have convinced Acea Ato 5 to extend this strategy to other municipalities in the future.