“Technology has helped us in this sense too: in our unit we were already using the cloud and the web-call tools made available by the Acea Group. So we didn’t struggle over the shift to remote working”, explains Giuseppe Morone, Acea Elabori’s Business Process Improvement Unit manager.
The goal is to enable all Acea’s people to work more innovatively, more flexibly.
“I call it accelerated Digital Academy: many of our staff have always worked at the office. This isn’t possible for everyone at the moment and so we have had to adapt our routines and use the various available digital systems which not everyone had tried. The experience is giving us an insight into the fact that part of our work can easily be done remotely, such as back office tasks”, underlines Giuseppe.
Changing habits from one moment to the next has not been easy, above all for those not used to working from home, who perhaps prefer the office. To support all colleagues as much as possible, a dedicated smart working area has been set up, together with Talent Garden, within Acea Group’s e-learning platform, featuring training titbits and mentoring sessions focusing on the new approach in both managerial and operational terms.
Having set out specific and long term goals around smart working has enabled the firm to take on this challenge successfully. The next goal is to involve all company areas in an increasingly digital vision.