Smart working: working smartly, together

“Pink walls, colorful stickers on the walls, lots of little toys and a desk: my daughter’s bedroom has been turned into my new office. I’ve left the kitchen to my husband”.

“I was already smart working once a week so that I could take my daughter to school and as this is impossible all other days, it was a great deal for me”, continued Francesca. 
At Acea Francesca is responsible for making the business tools which enable staff to work in a flexible, simplified way available to colleagues and individual business units. 
The Covid-19 health emergency represented a “big rehearsal” for the widespread use of remote working.
The current circumstances constitute a great “dress rehearsal” for massive use of smart working. On a company level Acea Group is reaping the rewards of work moved forward via technology implementation, training and joint working between the various business units, a trajectory set in motion in 2018 with the advent of the Smart People project. In the last years, the company has invested heavily in the managerial culture of its people to foster trust, autonomy and a sense of responsibility in each person at every level, and, also for 2022, has kept remote working as the prevalent work mode, mainly for staff with administrative profiles.

“Technology has helped us in this sense too: in our unit we were already using the cloud and the web-call tools made available by the Acea Group. So we didn’t struggle over the shift to remote working”, explains Giuseppe Morone, Acea Elabori’s Business Process Improvement Unit manager. 

The goal is to enable all Acea’s people to work more innovatively, more flexibly.

“I call it accelerated Digital Academy: many of our staff have always worked at the office. . “This experience made us realise that part of our work can be easily done remotely, such as back office activities", stresses Giuseppe. 
Setting specific, long-term goals for agile work has allowed the company to successfully face this challenge.