The dialogue with our Stakeholders

For Acea Group, engaging, listening and communicating with stakeholders in a constructive way is a core element when aiming for a sustainable success. 

In fact, the Group considers its stakeholders not only as key subjects - who make the achievement of business goals possible, - but also, and foremost, as main direct or indirect recipients of the value created through its own activities.

Moreover, for over 100 years the Group has given its contribution to the creation of sustainable and resilient communities, fostering their spirit of innovation, providing essential services to improve people’s lives and protect the environment, with a vision of the future that considers the needs of new generations.

Acea Group believes in the active engagement of its stakeholders, developing strong and long-lasting relationships, based on integrity, transparency and respect for the rules.

In order to guarantee a homogeneous approach in the relations with stakeholders, the Group has adopted the Principles and values of Stakeholder Engagement, expression of a strategic attitude which stands at the basis of an extensive and consistent integration of stakeholder engagement in the management of its own activities.

In order to integrate stakeholder engagement into the Group’s strategies, processes and business activities, also for the purpose of reporting and valorising the best practices achieved, in 2023 we published the first Report on the status of stakeholder engagement within the Group, summarising the main projects and initiatives carried out during the previous year. The activities pertaining to Stakeholder Engagement are managed in line with the international reference standards (AA1000 Stakeholder Engagement Standard and Global Reporting Initiative).