2.6 million water users in Italy, corresponding to approximately 8.6 million residents served, including 4 million in the region of Lazio
We are working to ensure an efficient service and transparent communication in order to create a virtuous circle of dialogue for total customer satisfaction.
2.6 million water users in Italy, corresponding to approximately 8.6 million residents served, including 4 million in the region of Lazio
Data as at 31 December 2020
The first macro objective of our 2020-2024 Sustainability Plan is dedicated to our customers, because we are on the front line in the management of public utility services that are essential for people’s lives. Our aim is to achieve an increasingly efficient and top quality management of our businesses.
The first macro objective therefore speaks directly to our customers, committing us on two fronts:
