Our plan envisages the installation of modern, digital meters, which will give definite benefits as consumption measurement will become efficient and precise.
You will find the following information on meter replacement useful.
1. We will remove your old meter and install the new one completely free of charge.
2. Work will be carried out by the following authorised companies, appointed to work on behalf of Acea Ato 2:
3. You will receive a notice giving the date and time slot expected for your replacement.
4. You will only be contacted to arrange an appointment for you to be present during the work, if your meter is inside private property. Make sure you have updated your data on MyAcea Acqua.
Yes, it is mandatory by law (Ministerial Decree No. 93, 21 April 2017), which expects all non-MID certified meters installed before 2007 to be replaced.
No, it's completely free of charge.
Yes, just for the time it takes to carry out the work safely. You will receive advance notice giving the date and time slot for your meter replacement.
The first page of your bill will show the new serial number for your meter. The amount you used on your old meter will be shown in your statement giving details of your readings and consumption.
The appointed company will contact you to explain which supplies are affected by the replacement and will make an appointment, if necessary.
You will only have to be there if your meter is inside private property. In that case the company will contact you to agree on a time and date suitable for you.
Yes, you can. Contact the company on the number you'll find in the notice delivered to you.