Ecogena Contacts

Telephone Numbers

Ecogena - Rome, Porta di Roma, Torrino-Via Amsterdam, Europarco-Via Ribotta

For commercial services (copies of bills, supply information, etc.)

06 5799 9791

Active Monday to Friday, from 09:00 to 18:00

To request immediate assistance (leaks in the distribution system, interruptions of supply, damage to visible parts of the distribution system)

800 130 007

Toll-free number active 24/7

Certified and regular email

To send documents and to contact Ecogena operators directly, you can use the regular and certified email addresses available to customers,

entities, and suppliers.

Communications received after 18:00 on weekdays (Monday to Friday) will be processed the next day.

District heating in Porta di Roma: information and useful documents

For all other plants, please consult the relevant contractual documentation.


In accordance with the provisions of Legislative Decree 24/202, the company has adopted a system for receiving and handling reports regarding violations of its Code of Ethics and internal and external regulations. For further information regarding the scope of the application, reporting requirements, transmission channels and methods, personal data processing methods and measures to safeguard the reporter, it is recommended to consult the designated page.


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