Information Notice MyAcea

The MyAcea portal offers users the possibility, by way of registration in accordance with the procedures set out in the General Conditions of Use, to create an “Online Services” account for the management of one or more supplies provided by the Acea Group Companies reachable via this integrated service, as well as its subsidiaries and controlled and/or affiliated companies as defined in Article 2359 of the Italian Civil Code and, more specifically,

  • Acea ATO 2 SpA
  • Acea ATO 5 SpA
  • Acea Energia SpA
  • Acque SpA
  • Acquedotto del Fiora SpA
  • Gori SpA
  • Publiacqua SpA
  • Umbra Acque SpA
  • Gesesa SpA

Access to some sections of the Online Services Portal (hereinafter, “MyAcea”) and/or potential requests for information or services on the part of Portal/APP users may be conditional on the input of personal data, which will be processed in observance of EU Regulation 2016/679 (hereinafter, the “GDPR”), together with all other implementing rules and any other applicable provisions adopted by the personal data protection Authority (hereinafter, the “Privacy laws”).

This information notice, made pursuant to Article 13 of the GDPR, allows you to take cognisance of our privacy policy, even prior to accessing the various sections of the Portal/APP, in order to understand how personal information is handled whenever our services are used and be able to give free, express and informed consent to the processing of personal data in sections of the MyAcea Portal where you might be requested to provide such data.

Users will therefore need to review the same prior to conferring their personal data at the time of registration with the Portal/APP.

Specific information on the processing of data collected in relation to, for example, other registration procedures, access, other requests for services or participation in promotional, survey or other initiatives may be located in particular sections of the portal.

By requesting registration with the services offered via portal, the data subject acknowledges that he/she has carefully read this Privacy Information Notice made according to law and the General Conditions of Use pertaining to the Online Services and consequently agrees to the purposes thereof and handling procedures described therein. In the event of a decision not to accept the statements contained in this Privacy Information Notice, users are invited to refrain from utilising the content and services subject to registration.

In any case, the MyAcea Portal pages may contain links to the websites of other parties which, however, are not covered by this information notice.

It is therefore recommended that you read the privacy policy of each website visited.

The personal data provided and acquired at the time of registration with the restricted area, as well as the data required to use the services made available, will be processed in observance of the confidentiality undertakings and security measures set forth by the laws in force using computer, electronic and manual tools, with logics closely related to the purposes of processing.

Read more about the processing of navigation data and the cookie policy.