Acea Ato 5 reports

After the March 31 deadline users will have to pay part of previous water usage
Regularizing the position of unregistered users is an advantage also for those who always pay their bills

Sixty days to regularize unregistered water supplies with Acea Ato 5 and avoid paying previous water usage, higher amounts and penalties for unauthorized water connections, as prescribed by User Regulations and other provisions applicable to the service.

Based on the agreement signed by Acea ATO 5, the Area Provider and the Consumer Protection Body, in the presence of the Integrated Water Service Regional Authority, March 31 is the last day available to take full advantage of the moratorium.
This agreement allows anyone using the aqueduct services, the sewage system and water treatment service without being registered, to regularize their position by providing all the necessary documents, signing a regular contract and paying only for a new water connection (approx. €100 for domestic water supplies).

After this date, it will still be possible to register voluntarily, however, in addition to paying for the new water connection, users will also have to pay the amount equivalent to one third of the average annual consumption for their type of supply (as long as they regularize their position by June 30, 2020). Users who regularize their position after June 30, but by December 31, 2020, will have to pay the amount equivalent to one third of the average annual consumption for their type of usage for every year of unregistered use, up to a maximum of 5 years.

Only users who meet the requirements set by the regulation and voluntarily regularize their contractual position will be able to take advantage of this registration incentive by applying at the offices in Frosinone (Via Aldo Moro, 415) or in Cassino (Via Giacomo Leopardi, 32)

It is important to reiterate that the moratorium brings advantages to those who regularize their position as well as to all other users. In fact, being able to account for the cubic meters of water that until now were used irregularly will allow, in perspective, to reduce tariffs, because costs will be shared on higher volumes of water billed and therefore future tariffs will be lower.
“All must pay for everyone to pays less” is always a valid formula.

On the other hand, Acea Ato 5, the integrated water service provider, in the last few months has already started acting against unregistered users by carrying out network checks in all the Municipalities it serves, in order to identify unauthorized water supplies and sewers.
Irregular users identified during these checks will have to pay all costs and penalties and will be subject to the actions prescribed by User Regulations and the other provisions applicable to the service, including the immediate interruption of the service or unauthorized supply.

Therefore, it is in the interest of all unregistered users to regularize their position during this stage: firstly, because if they are identified during checks they risk having to pay much more and getting their supply cut off; secondly, because an ethical and legal behavior and fair relationships will contribute to a more rational and proportionate distribution of costs, which will lead to lower water tariffs.


Discover the latest news and initiatives of the Acea Group