Tell us where you have notice a failure or danger: your report will be handled by our technicians to plan an intervention as quickly as possible.
(step 1) Enter the MyAcea reserved area and access the section for reports.
(step 2) Enter the address where the failure is (street name and number) and any plate there may be on the lighting post.
(step 3) Specify the type of failure and the number of lamp posts not functioning.
(step 4) To find out if progress is being made, go to the Report status section for an updated list of your reports.
From a landline and from a mobile telephone, call the freephone number 800 130 336 and select option 2.
(step 1) You can report a danger if you notice any of the following situations:
(step 2) From a landline and from a mobile telephone, call the freephone number 800 13 0336 and select option 2.