Institutions

Our relationship with the Institutions is a fundamental aspect of our business, as we are a company which provides essential public services throughout the country, the majority of which are subject to regulation.  

Acea is a strategic infrastructural asset of the territory and interacts with the public administrations to contribute towards the superior needs of public interests, for example in
terms of water, by means of the activation of emergency management plans shared with the local institutions. Emerging themes include monitoring the cyber threat to the IT networks of general interest services and, in this area, Acea is permanently involved in the works of the Computer Emergency Response Team (CERT) and has also taken part in the European Horizon 2020 programme with the ECHO (European network of Cybersecurity centres and competence Hub for innovation and Operations) project. for the establishment of a European network of centres of competence on cyber security. 

Relations and synergies with universities, research entities, representation organisations, professional associations, etc. are maintained assiduously and transparently, in respect of
roles and purposes.

Employees

In the multi-utility world, we stand out for the human relationship of our services.  We organise specific initiatives to involve our staff and encourage them to work to the best of their ability in order to create a solid company culture first and foremost.

Suppliers

We wish to assure our customers we control a socially and environmentally sustainable supply chain. Our discussions with our suppliers help them to become increasingly more sustainable.

Environment

We operate in businesses closely linked to natural resources which therefore have a major impact on the environment.

We are constantly committed to managing our industrial processes sustainable from taking the resources to transforming them and returning them to the ecological cycle.

Customers

As a multi-utility company, we ensure citizens receive the essential services. This awareness encourages us to ensure we become a reliable, top quality partner which can respond to our customers’ needs.

Shareholders and financial backers

Relationships with the economic and financial world are important to make us known, to exploit our strong points and create growth opportunities.

Local communities and the territory

We want to develop with the territory and create the best infrastructural conditions in terms of safety and efficiency, which are the foundations for developing the local community and valorising the monumental heritage by creating culture.

Enterprise

When we carry out our work, we set out to be a sustainable company over time.