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In keeping with the Business Plan, the 2020-2024 Sustainability Plan is divided into five operational macro-objectives, comprising 127 targets, and reflects all the particular traits characterising the Group’s sustainability, in its material management of the production and organisational processes and in dealings with the stakeholders.
The Plan was defined with the involvement of the organisational structures, taking account of the priority issues identified in line with European Green Deal objectives and the Agenda 2030 Sustainable Development Goals pertaining to the businesses managed. In 2022, following the revision to the materiality assessment, the maintaining of consistency with key issues emerging from stakeholder feedback was verified and confirmed.
The 127 targets come under 5 macro-objectives: each of these may be associated with one or more material issues, SDGs and Green Deal goals.
Our five operational macro-objectives aim to create shared value for the Group and our stakeholders.
Developing presence on the web and digital channels, in line with the Group’s communication and positioning requirements
5 targets
Improving the sales quality of services
5 targets
Improving the technical quality of services
8 targets
Enhancing and increasing Human Capital skills
3 targets
Investing in the development and improvement of the staff assessment and recruitment system
2 targets
Boosting the company population’s level of engagement
2 targets
Defining and promoting an employer branding plan
1 target
Detecting and improving the organisational wellbeing of the entire company population
4 target
Enhancing diversity and promoting inclusion
3 targets
Planning and implementing measures to combat climate change (mitigation and adaptation)
18 targets
Promoting an efficient use of resources, also facilitating the circular economy
10 targets
Taking initiatives to protect the land and limit impacts on the natural environment
16 targets
Enhancing certified environmental and energy management systems
1 target
Implementing sustainability logics in procurement procedures
5 targets
Promoting activities with a positive impact on the well-being of the community and on the regions in which the company operates
2 target
Helping to raise awareness to social and environmental issues
3 targets
Encouraging the involvement of stakeholders in corporate projects to create shared value
3 targets
Promoting the culture of health and safety in the workplace
4 targets
Raising awareness among contractors on health and safety in the workplace
4 targets
Ensuring the health and safety of customers and the reference community for the various services provided
6 targets
Promoting “smart” working methods
2 targets
Promoting the resilience of the urban territory and innovation from a smart city perspective
7 targets
Implementing remote control systems and remote interventions
8 targets
Applying new technologies to the detection of leaks and other operating processes
3 targets
Developing research projects in partnership with other relevant departments
2 targets
From the 127 Sustainability Plan targets it is possible to also derive the 11 key elements that reflect their particular characteristics.
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