Privacy Policy

Acea S.p.A. takes seriously to heart the protection of privacy for the users and visitors who navigate and utilise the services offered through its website For this reason, being aware of the confidence placed when entrusting us with your data, by way of this privacy policy and for the purposes and pursuant to Article 13 of EU Regulation 679/2016 (hereinafter, “GDPR”) Acea S.p.A. intends to provide you with clear and transparent information regarding the website management procedures insofar as concerns the processing of your personal data.

This information notice is issued only for the website and related subdomains, if any, and does not cover any other websites that may be consulted by the user via appropriate links. The website is owned and managed by Acea S.p.A.. Navigation and use of the website imply acknowledgement and acceptance of the Legal Notes and this Privacy Policy. Users/visitors are invited to carefully read this Privacy Policy before forwarding any type of personal information and/or filling out any electronic forms present on the website. Acea S.p.A. reserves the right, at any time, to amend the terms of the Privacy Policy, in the event of website revisions, and these amendments will enter into effect to coincide with the date of said revisions. Explicit information on the processing of data concerning, for example, registration procedures, access, other service requests or participation in promotional activities or surveys, may be included in specific information notices located in subsections of the portal.

Processing of the data collected will be carried out in full observance of principles of lawfulness, correctness, transparency, storage restrictions, integrity and confidentiality, within the scope of expressly determined purposes, only up to the limits strictly necessary for the pursuance thereof.

By using the Acea S.p.A. website, you agree to the collection, utilisation and disclosure of your personal data to the companies of the Acea Group, in accordance with this Privacy Policy. If you choose not to authorise the said processing, you are kindly requested to refrain from utilising the services provided by the platform.


The services offered via this website are exclusively designed for use by an adult public. If it should come to our attention that the personal data of a minor have been collected without the required consent of a parent or legal guardian, we shall take steps in real time to destroy and delete all such data.

The data Controller is Acea S.p.A., with registered and head office at Piazzale Ostiense 2, 00154 Rome, tel. +39 06 57 991, PEC (certified e-mail): In order to provide the services offered, the Controller may avail itself of third parties, who will act on behalf of the same as data Processor subject to specific appointment. Your data may also be disclosed to parties who will operate in the capacity of persons authorised for processing purposes.

For Privacy Policy purposes, personal data shall be construed as any information that might enable your identification. More specifically, through website navigation the following may be gathered:

  • Navigation data: the website’s computer systems and software procedures, in the normal course of operations, acquire certain personal data which is then transmitted through the use of Internet communication protocols. In view of its nature, the information in question could, via association and elaboration with data held by third parties, allow identification of users and visitors (for example, IP address, domain names of computers used by the users/visitors connecting to the website, etc.); the data is gathered automatically and exclusively for the purpose of enabling website navigation and, in a totally anonymous form, may also be used for statistical surveys;
  • Data provided voluntarily and directly by users such as, for example, name, surname and contact information. Potential requests by the user/visitor for information or services will entail acquisition on the part of Acea S.p.A. of the sender’s name and/or other personal data, if any, which will be processed exclusively in order to meet the request, or to provide the related service. Personal data supplied by users/visitors will be processed only to respond to the requests of users/data subjects, and for this reason agreement to the processing of such data is not necessary.

Acea S.p.A. utilises cookies and therefore invites you to read the Cookie Policy.

Processing of the data is performed via automated means (for example, using electronic procedures and aids) and/or manually (for example, paper-based) for the time strictly necessary to achieve the purposes for which the data was collected in order to enable your navigation experience and allow you to use the requested services and in any case in compliance with applicable regulatory provisions in force. Acea S.p.A. has adopted appropriate technical and organisational measures to ensure a suitable level of security for the risk, so as to avoid loss of data, unlawful or improper use and unauthorised access.

The personal data will be stored by Acea S.p.A. for the time strictly necessary to allow pursuance of the relevant purposes and in any case for a period of no longer than 10 years.

Apart from the specification given with regard to navigation data, which will be collected automatically, users/visitors may freely provide their personal data. However, failure to provide the requested personal data marked with an appropriate asterisk may merely imply the impossibility to send a request for information, transmit content and/or messages, or use the services offered.

The parties to whom the personal data refer are entitled at any time to exercise the rights set forth by Articles 15 et seq. of the GDPR, comprising in particular the right to access, correct, erase, oppose and restrict processing.

The data subject will also have the right to lodge a complaint with the personal data protection Authority.

These rights may be exercised by forwarding a request to the Data Processor Officer at the following address: .