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Our business is closely involved in people lives.

We ensure residents receive essential services for their daily life.

At your side in your community

Managing your water services. Distributing energy. Selling electricity and gas. Recycling waste. Our one objective: to create value for the people and the community in which we operate.

Nowadays, innovation is at everyone's fingertips.

Acea sees innovation as the driving force to become more efficient, to raise the quality of life for our customers, to improve services for the residents and the community. Acea has used all this to create a new culture of innovation: an open culture, which everyone can share and take part in.

Our Group serves local communities and their citizens.

We are fully aware of our role of responsibility towards our stakeholders for our major economic, social and environmental impact. This is why our Sustainability Plan is part and parcel of our Business Plan.

The latest news from the Acea world

Stay up to date with the latest news, read the press releases, discover the events and follow us on our social network pages.

Our stories

Technology, sustainability, and talent development: we tell the story of Acea through our people, projects, and initiatives for the local communities.

Gesesa Contacts

Telephone Numbers

To report faults and emergencies:

800 511 717

Toll-free number available 24/7

Free from your landline and mobile phone.

For commercial services:

800 250 981

From Monday to Friday from 09:00 a.m. to 5:00 p.m.
Saturday from 9:00 a.m. to 12:00 p.m.

Free from your landline and mobile phone.

Branches

“Book Me”, the new free online service that allows you to book an appointment at a help desk in Benevento and choose a day and time that suit you, is now open.

To book an appointment, simply click on this link. Select a day and time among those available in the form; you can also provide a short description of your request. Once your booking is complete, you will receive a confirmation email at the address you provided in the form.
You can access the service also via the MyGesesa app by selecting “book appointment” on the main screen.

Benevento

Customer reception area in Zona Industriale Pezzapiana - Benevento
Monday - Friday from 8:30 a.m. to 16:30 p.m. - Saturday from 8:30 a.m. to 12:30 p.m.

Certified e-mail

For customers, authorities and suppliers to report, send documents and complaints.
segreteria@cert.gesesa.it
credito@cert.gesesa.it
reclami@cert.gesesa.it
commerciale@cert.gesesa.it

Further information and sales: commerciale@gesesa.it
Further information and credit services (payments and arrears): credito@gesesa.it
Technical support and customer service: reclami@gesesa.it

Whistleblowing

In accordance with the provisions of Legislative Decree 24/202, the company has adopted a system for receiving and handling reports regarding violations of its Code of Ethics and internal and external regulations. For further information regarding the scope of the application, reporting requirements, transmission channels and methods, personal data processing methods and measures to safeguard the reporter, it is recommended to consult the designated page.